The Logistics Coordinator/Expeditor ensures the timely processing of domestic and export shipments through research, troubleshooting and communication with carriers.  This position serves as a resource to other groups within IDT on international shipping, cold chain shipping, and package tracking. 

Essential Functions:

• Completes daily tracking reports and works with UPS, FedEx, Customer Care, and Key Accounts to resolve problems with domestic and international packages (both import and export) shipped from various manufacturing sites; initiates lost package tracers with carriers when necessary
• Assists with the implementation and maintenance of IDT’s Export Compliance Program, including training of IDT personnel and performing audits of compliance program
• Monitors daily cold chain shipments from all locations and mitigates delays via freezer hold and re-icing requests
• Monitors and manages stock item inventories and unfulfilled orders at all IDT sites
• Performs customer screens in Bridger Insight XG software
• Applies shipping fees to cold chain orders
• Researches and determines commodity code and country of origin for items shipped internationally
• Prepares order-specific, non-standard shipping paperwork (CARICOM commercial invoices, certificates of origin, etc.)
• Retains copies of EEI filings and import documentation and scans documentation into digital archives
• Manages Shipping process documentation, including writing and updating procedures
• Serves as a resource to IT personnel on issues with and upgrades to Shipping software suites
• Demonstrates behavior consistent with the Integrated DNA Technologies Core Values
• Performs other duties as assigned

Education, Licensure, Certification, Registration

• High school diploma required; Associate’s degree strongly preferred
• Previous coursework or seminar attendance in export compliance, logistics, cold chain shipping or other applicable subjects preferred

Professional Experience:

• Minimum of two years of previous experience working in a shipping, export control/compliance, order tracking or planning/expediting position preferred
• Previous use of ERP system or shipping software suite preferred
• Proficiency in a variety of PC software programs with strong working knowledge of Microsoft Office required

Other Job Qualifications

• Attention to detail and ability to multi-task
• Strong customer service skills
• Ability to learn and use a variety of software programs required for successful job performance
• Adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure.
• Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers.

Physical Requirements:

Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently

Integrated DNA Technologies is an equal employment and affirmative action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.